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SERVICE AVAILABILITY

Service status

Incidents and maintenance live here.

No fake uptime charts.

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Site & cloud intake Per-job waits live in history

How to read it

Wide outages here; single jobs in history.

Role of this page

Incidents, delays and planned maintenance are posted here. No decorative fake uptime charts.

  • Incidents, delays, maintenance
  • No fake uptime charts
Site & cloud intake Per-job waits live in history
STATUS
Availability

Current state

The site and cloud generation intake are operating. Per-job wait times appear in history.

Wide outages will be noted here or on Updates.

SiteUp
Cloud intakeUp
Per-job waitIn history
Wide outagePosted if any

Maintenance

We give advance notice when we can. Emergencies may be reported afterward.

  1. Advance notice
  2. Emergency
  3. After-action

Contact

Email support@houray-lab.com for site-wide issues. Attach job IDs for single-job problems.

  • Site-widesupport@houray-lab.com
  • One jobAttach job ID
support@houray-lab.com
CONTACT